After a 39 year relationship with Favretto Italy, Marena Industries regrets that we have severed ties with the parent company and will no longer be doing any business with them moving forward, though we will still be offering full parts and service support for all existing Favretto equipment customers. This decsion is based on ongoing problems with Favretto, which started when the company was sold in 2006, and have progressively gotten to the point where we could no longer guarantee equipment and parts orders. This severely hampered our ability to do business and affected our reputation as being a premium supplier of equipment and parts. As our main goal is to provide the highest quality products and to have the ability to service them, we have developed relationships with a large number of established suppliers and have made arrangements to still provide parts to support our current Favretto customer base, while also providing equivalent or more advanced equipment offerings. We feel that our decision will allow us to provide better products, service and more cost effective offerings and solutions in a timelier manner.
In moving forward, please be assured we value our Favretto customers and it is important for us to do everything within our power to support you. Please feel free to contact us with your new and existing grinding machine needs, including service and replacement parts for your Favretto equipment. WE ARE HERE TO SUPPORT YOUR CURRENT FAVRETTO EQUIPMENT AS WELL AS TO PROVIDE SOLUTIONS FOR THE FUTURE.
Please visit our main website at www.marenaind.com for information on the alternative equipment and services that we offer.
433 School Street E.Hartford, Connecticut 06108 U.S.A